We Warranty our Services and Products 100%. In the event you are not satisfied in any way, Please do not hesitate to speak to your Stylist or Shop Manager. We welcome comments from our Customers and invite you to express your thoughts, critique, compliments and/or complaints directly to the Owner. Please click on Contact Us, and send us an Email. We will answer all communications in confidence. We sincerely appreciate your patronage. Thank you, Mila